PRICING
Phillips & Sons' operates on an honest and fair billing policy. This policy is simple: Honest and quality work for an honest and fair price. Phillips & Sons does NOT subscribe to the industry standard "flat rate" pricing nor do we offer percentage discounts on services rendered. All billing is invoiced out based on actual time and material used for the job. Hourly rates are subject to change based. Please see our respective rates under each service tab (HVAC or Electric) for current hourly rates. We promise to provide quality work and only bill for time spent on your specific job but please note there may be time associated with your job where you do not physically see the service technician at your home (i.e. drive time to/from the job, administrative procedures performed by service technician, phone calls to technical support, pricing/ordering parts from supply warehouses, etc.)
Free estimates for bid pricing are available for new installations, replacement equipment, and new construction jobs. Please fill out & submit our contact form to setup your free estimate today!
PAYMENT TERMS & POLICIES
Phillips & Sons accepts payment in the forms of cash, check, or credit card. If paying by credit card, please note, an additional processing fee may apply.
All customer payment terms are Net 10/Add % for Credit Cards unless otherwise stated. All payments are due and must be received within 10 days of the invoice date. All invoices that are not paid within 10 days are considered "Past Due." All invoices that are not paid within 90 days of the invoice date are considered "Delinquent" and will be turned over to TekCollect, our company's debt collection service provider. Failure to pay for services rendered may result in a delay of future service until account balance is settled in full.
Phillips & Sons does not negotiate with insurance companies or home warranty providers. Phillips & Sons looks to the customer for payment. Reimbursement for service charges should be negotiated between the customer and insurance/home warranty provider. Phillips & Sons is happy to provide the customer a receipt upon request, should that document be needed in order to complete a claim.
Any returned checks will be subject to a fee respective to the fee charged to Phillips & Sons.
BILLING INQUIRIES
If you have questions about your invoices, account statement, or would like to pay your bill over the phone, please contact Mackenzie Thurman:
Office: 502-695-5115
**While Phillips & Sons does accept payment by Credit Card, an additional processing fee may apply.**
If we have made a mistake, we will work hard to resolve the billing issue in a timely manner.
Cancelled checks or a receipt may be required to clean up account balances in our software.